Heard Library: Information Services Advisory Group

Information Services Advisory Group
Responses to Search Interface
Webcat/ACORN Library Catalog

This summary is based on three reviews, two of which focused on Webcat/ACORN. There a few common comments, and a selection of individual comments.

Generally, pleasant appearance and clear movement from screen to screen.
Print commands are confusing, particularly the need to select the Download button before using Netscape print command.

Positive comments:

The colors are pleasant, especially the buttons against the light background (in contrast to the gray-on-gray of WebSPIRS).

Additional individual comments:

One reviewer noted the hidden Submit Query button on Advanced Keyword search screens.

Individual comments:

The need to click twice to return to the search option screen is excessive; one click should be enough.
Purpose of HOME and EXIT buttons is not clear and requires explanation.
Often, it is necessary to take several steps to navigate to another point within Webcat; this seems excessive and can inconvenience users.
One reviewer commented that navigation works well, if the user combines use of Netscape and SIRSI buttons.

Individual comments:

"OR -- this ridiculous definition of an extremely important search tool makes this interface almost(?) a sham."
One reviewer complained of the need to click a button to launch a Keyword search, whereas hitting the Enter key is sufficient to begin other types of searches.
Short of using the Netscape Back button, there should be a way to return to the previous search, i.e., to locate and correct typos or other errors.
One reviewer especially liked the "powerful Advanced Keyword" search option.
Where there is no exact match in a Term search, one reviewer complained of the next record (alphabetically) appearing at the top of the browse list, rather than the closest matches appearing in the middle of such a list.
One reviewer complained that it is necessary for users to place the cursor in the search box each time.

Critical comments:

Two reviewers criticized the need to click on the blue number from the index screens; many users find it confusing, and some find it difficult to click on the numbers.
Print sequence is too long and confusing, particularly the need to click on the Download icon, which stumps many users.

Individual comments:

Information at the top of a screen displaying a record is insufficient; it is often necessary to scroll down to the bottom of the screen to know where an item is actually located.
One reviewer commented that the e-mail function for capturing search results worked well.

Review prepared and respectfully submitted by David Bachman, May 28, 1997

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