
Library Technology Team
Goals and Objectives
1996-1997
DRAFT
Service-related Activities
Goal
Provide excellent service to Library Staff for problems and
requests within the scope of the team.
Objectives:
- Operate within the priorities and expected response times published for the team.
http://staffweb.library.vanderbilt.edu/libtech/service_priority.html.
- Analyze the response times in the Problem Tracking System to measure whether our
actual response times are within the expected norms.
- Another measure of the team's performance in this area will be through the
information provided by library staff in the
Quality of Service Response Form sent for all NetFix tasks.
Goal
Communicate effectively with the individuals, divisions,
and units of the Libraries.
Objectives:
- Desseminate information on all major projects planned and in process.
- Communicate proactively regarding the status of pending NetFix issues.
- One measure of effective communication will be through the information provided by
library staff in the Quality of Service Response Form sent for all NetFix tasks.
Unicorn
Goal
Implement new server
Background.
The current Sun SparcCenter 2000 was purchased about 3 years ago to support the original NOTIS
Horizon implementation. We plan to purchase a new server, a Sun UltraServer 5000 that will
be used for Unicorn. The SparcCenter 2000 will then be used as a production environment for
our SiteSearch efforts.
Objectives:
- Design an appropriate server configuration
- Confirm configuration details with SIRSI
- Provide pricing and configuration information to Library administration for funding proposal
- Initiate purchase order
- Notify ACIS of expected delivery date
- Accept delivery of machine
- Sun Service Agent will install hardware according to specifications of Library Technology and ACIS
- ACIS Technical Infrastructure group will Install Solaris 2.5
- Design filesystem architecture
- Install Unicorn, Webcat and other software
- Copy data files and indexes to new server
- Rebuild indexes (trial run)
- Rebuild indexes (production run)
- Transfer production use to new server
Goal
Implementation of New Unicorn Releases
Objectives:
- Implement minor releases of Unicorn (Received approximately Monthly)
- Implement Unicorn Version 9
- May require desktop operating system upgrade to Windows NT/Windows 95
- Use of Workflow client will need special training and planning, especially
for circulation and technical processing staff
Library Networking
Goal
To provide a highly-reliable computing environment for the Heard Library
Objectives:
- Provide redundancy in both equipment and staffing for systems
and processes critical to the library's mission.
- Increase the number of redundant systems:
- Library Staff Netware server (critical accounts mirrored on Public NetWare Server)
as well as redundant hardware configuration.
- Public NetWare Server (all accounts mirrored on Library Staff server)
- CD-ROM resources: Establish redundancy on highly-used titles.
- Tape Backup Subsystem: Redundant Tape Drive devices.
- Decrease the number of problems that occur related to publicly-available
systems and services.
- Reliable access to some CD-ROM products needs improvement. The following
tasks are designed to improve reliability:
- Implement redundant systems for highly-used CD-ROM titles
- Replace LIBRARY_CD1 server hardware with more modern equipment
- Replace LanCD CD-ROM networking software with a more current and industrial-strength
solution.
Goal
Provide a desktop computing environment compatible with future versions of Unicorn.
Objectives:
- Recommend the appropriate desktop operating system. A proposal will be submitted
to the Library Management Council for review, deliberation, and approval.
Alternatives include:
- Microsoft Windows NT. Library Technology's current preferred system. NT
offers better system and network security. It is Microsoft's business-class
operating environment.
Many improvements over our current Windows 3.1 environment.
Faster display graphics, improved memory management, better error handling.
Has slightly higher hardware requirements than Win95.
- Microsoft Windows 95. Many improvements over our current Windows 3.1 environment.
Faster display graphics, improved memory management, better error handling.
- Either WinNT or Win95 will reduce the number of computer system crashes that we
experience under Windows 3.1.
- Design a technical environment under the chosen operating system that will
offer adequate functionality to library computer users and that will be
supportable by Library Technology.
- Test the environment within Library Technology and by other a limited group of
non-technical staff.
- Implement new environment (by beginning of Fall 1997 Semester).
Goal
Install new desktop computers in libraries.
Objectives:
- The library will order 50+ Pentium-based computers that will need to be installed
Summer '97.
- Install whatever equipment library divisions purchase with year-end funds.
Goal
Upgrade Library File Servers
Background: The library currently operates Novell NetWare Version 3.11 on its
file servers. This version is over five years old. The current version of Novell's
operating system is IntranetWare. Microsoft Windows NT Advanced Server, and
various Unix-based products are alternatives. A campus-wide workgroup is working
towards defining standards for our campus environment. The implementation of
a new desktop operating system may require or at least benefit by upgrading to
a more modern network operating system.
Objectives:
- Design an upgrade plan that will meet the library's needs and that is
consistent with campus network standards.
- Determine cost of the project and seek funding.
- Implement project if approved.
Goal
Improve Security on the Library network
Objectives:
- Implement Kerberos access to for all administrative use of library Unix servers.
- Implement more secure Web server environment
- Regularly perform security audits of all NetWare and Unix servers.
- Implement all security patches for NetWare, NT, and Unix servers and workstations.
SiteSearch Projects
Goal
Baudelaire Database.
Background. This database of 5,000 MARC records was previously available
through the NOTIS MDAS product, now defunct.
Objectives:
- Create a searchable database using the Newton and WebZ components of
Sitesearch.
- Implement using any design principles developed by the Information Services
Advisory Group.
- Coordinate with the Local Database subcommittee of the ISAG.
- Coordinate with the French Collections unit of Central/Science and Engineering
Libraries.
- Preliminary version should be ready by May 13, 1997.
- Production version ready by Fall 1997.
Goal
Implement SiteSearch production server.
Background. We will need a powerful Unix server with large disk storage
capacity to operate all intended SiteSearch projects. After the implementation
of the new Sun UltraServer 5000 for Unicorn, the SparcCenter 2000 will become
available for Sitesearch.
Objectives:
- Install upgrade to Solaris operating system
- Install SiteSearch software
- Transfer production applications to server.
- At least some of these resources need to be available on the
new server by Fall 1997.
Goal
Sigaux Database. Create database of the ephemeral materials related
to the Sigaux collection.
Objectives:
- Work with the Local Database committee to design appropriate fields
and other descriptor information for the record structure.
- Use the Database Creation tools of SiteSearch to implement database.
- Use the Image Support Package of SiteSearch to create images and records
- Work with French Collections department of Central/Science & Engineering
Libraries. They will hire an individual in a term staff position to scan the
material and create descriptor records.
- Preferred time frame is Summer '97.
Goal
Electronic Reserves. Implement a library-wide system of Electronic Reserves
using the Image Support Package of SiteSearch.
Objectives:
Plan implementation in coordination with ISAG and Library Divisions.
Preferred time frame is for Fall '97.
Goal
Vanderbilt/UK/UT Virtual catalog.
Objectives:
Plan implementation in coordination with ISAG and participants from the other Universities.
Use the Virtual Catalog feature of WebZ/SiteSearch to create an environment
that will search the online catalogs of the three institutions.
Preferred time frame is for Fall '97.
Goal
Nashville Area Library Alliance Virtual Catalog (Athena).
Objectives:
Plan implementation in coordination with ISAG and participants from the other Libraries.
Use the Virtual Catalog feature of WebZ/SiteSearch to create an environment
that will search the online catalogs of the participating institutions that have
Z39.50 compatible systems.
Preferred time frame is for Fall '97.