The Jean and Alexander Heard Library
Library Information Technology Services
Who is Notified for Server Failures


When any server within the library network fails when the libraries are open, it is important to notify by telephone the library units effected. The following table describes the servers that the Library Technology Team supports and the library units that need to be called when there are problems.

Server

Description

Instructions

ACORN

Library-wide Acorn System

Call List

LIBRARY15

Staff server for GLB, Baker, Science, Music, Peabody

Call List

LIBRARY2A

CD-ROM Server for Divinity, Music, Education

Call List

LIBRARY7

CD-ROM Server for Central and Science Libraries

Call List

LIBRARY2A

CD-ROM Server for Management Library

Call List

PublicWeb

Heard Library Public Web Server

Call List

ERL Server

SilverPlatter Database Server

Call List


Vanderbilt University

Heard Library StaffWeb

Library Technology

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Last updated Jan. 29. 2001