To: Angel Bruner

Charlotte Lew

Ann Ercelawn

From: Roberta Winjum, Coordinator of Technical Services

The Technical Services Workflow Task Force is asking each of you to serve on a Web Page Task Force to look at our Technical Services presence on the web, and make recommendations for a format that will be easier to use, clearer, and more complete.

Your charge is to look at our current web pages and determine what needs to be added, moved, replaced, or otherwise changed to improve the quality of our web presence. You should address appearance, content, and ease of use. You may design one or more prototypes for ways the pages might be improved.

You are encouraged to talk with Tech Services or other library staff for input on this assignment or to request specific content items. You may also schedule training sessions with LITS to deepen your knowledge of web-editing software. If you determine that training or consultation with experts outside of the library would be helpful, we will investigate that option.

I have asked each of you based on recommendations from your supervisors. You have been chosen to represent the Order Services, Cataloging and Preservation teams. No RS Maintenance member will be appointed at this time. Ann Ercelawn has agreed to serve as chair of the task force.

We would like to see your recommendations no later than June 1, 2002 if possible. They should be submitted to members of the Technical Services Workflow Task Force (Zora Breeding, Sue Davis, Mary Ellen Wilson, and Roberta Winjum). Before implementation, we will give Technical Services staff a chance for feedback and there could be modifications. As the Workflow Task Force reviews and disseminates your recommendations and receives staff feedback, we will take responsibility for the recommendations as if they were our own, so that you can suggest changes that might be controversial and know that you have our support.

Once your recommendations are approved, you will probably be asked to implement the changes to the web pages. Changes to the pages may also be made throughout your review, once they have been recommended, reviewed, and approved. Finally, your task force should consider and recommend how on-going updates of the web pages should take place.

If you do not wish to serve on the task force please let me know. Otherwise, Ann will be in touch with you about scheduling your first meeting. The Workflow Task Force would like to invite you to attend one of our meetings to clarify any questions you might have. I will let you know the time and place of that meeting sometime in the next couple of weeks.

Thank-you very much.