Replacing Volumes Damaged or Destroyed at Mid Atlantic Bookbindery

1. ICI-MAB Bindery notifies Binding/Marking staff a volume is damaged and returns the damaged volume with a letter of replacement authorization, OR binding staff discovers unrepairable damage while receiving volumes returned from the bindery.

2. Machelle/Karen notifies Linda Davis to withdraw item.

3. M/K emails the volume/title information to Monica Sanchez to re-order. M/K puts note in Acorn item record Extended Info field that book was damaged during binding.

5. When replacement volume is received, OS puts a note in the order record linked to volume's bib record. OS sends M/K a copy of the invoice.

a. When replacement copy arrives, it will be processed like any other replacememt volume.

b. If no replacement copy can be located, OS shadows the Acorn record, if appropriate, and notifies M/K.

6. M/K uses template to create and send invoice accompanied by authorization letter to ICI-MAB Bindery for payment. Invoice will include the replacement cost plus $35 processing fee.

7. ICI-MAB Bindery sends a check to M/K to pay for replacement + processing costs. M/K credits check to Fund # 10909010.

Machelle Keen 2/2/05