Faculty may request items through Acorn to be delivered directly to their offices. Sometimes in-process items may be requested for both RUSH processing and delivery. These requests can come to Technical Services in 2 different ways and the 2 processing procedures will be slightly different.

#1 Example of RUSH request coming via ILL

Rush request

Name: Jimmy Webb for Faculty Delivery Service
Email: ill.library@vanderbilt.edu
Phone: 2-8470
Library:
Call number: GT 2290 .C665 2006
Title: The Art of Hairstyling Thru the Ages
Author: Freddie Coolcut

Comments: Needed for Faculty Delivery Service (#123456 for Prof.
Smith). We will deliver to professor when you have it ready for
us. Thanks!

Process as usual RUSH patron request, but add these special steps:

• Write on the print-out "Notify Jimmy Webb needed for Faculty Delivery Service.
• Send email message to Jimmy Webb as the requester (using the ill.library@vanderbilt.edu address), and he will contact the Professor regarding delivery.

#2 Example of RUSH Request coming from Faculty member with added request to deliver

Rush request

Name: Dr. Hotshot Professor
Email: Hottie.Professor@vanderbilt.edu
Phone: 1-2345
Library:
Call number: BF 431 .K669 2007
Title: How to Get Smarter
Author: I. Knowitall

Comments: Deliver book to my office as soon as possible. Need for my class immediately, if not sooner.

Process as usual RUSH patron request, but add these special steps:

• Respond to the faculty member to let them know the status of the item and that we are forwarding their request to ILL for delivery. See below for suggested messages.
• Forward the request to ill.library@vanderbilt.edu
• Write on the print-out "Notify Jimmy Webb needed for Faculty Delivery Service."
• Deliver to the CENTRAL circulation desk for pickup by ILL.
• Courtesy copy the owning library's Circ. desk if it is different from Central.

RUSHREPAIR, RUSHMARK request, use this message: "The item listed below that you requested for Rush processing will be forwarded to our ILL Department so that they may handle delivery of this item."

RUSHBIND request, use this message: "The item listed below that you requested for rush processing has been sent to the commercial bindery and is estimated to be unavailable for (X weeks/days). We are forwarding your request for Delivery to our ILL Department so that they may handle delivery when the item is returned from the Bindery. If you have an immediate need for this material, you may wish to request this item from another library through InterLibrary Loan."

SD1/18/08